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Visiting the Museum

Getting ready to visit

Here is information to help you plan your visit to the Museum.


What facilities are available?

Access

There is ramp access off the College Street driveway for wheelchairs, strollers and those who are unable to use steps. Follow the driveway to the end and enter via the William Street entrance. From here (Level LG) you take the lift to Level G. (map)

Baby change rooms

On Level G there is a baby change room at the rear of the Skeletons exhibition.
On Level 1 change facilities are available in the women's bathroom.
On Level 2 change facilities are available in the men's and women's bathrooms and in Kidspace.

Lost Children

If you and your child/children get separated there are many staff who can help you. To get help look for the staff wearing black T-shirts or see the staff at to the Information Desk on Level G, in Kidspace on Level 2 or in search & discover on Level 2.

No Childcare facilities

Parents or carers must stay with their child/children at all times. The Museum has no creche facilities and staff do not take charge of children.

Toilets

There are toilets on every floor. Disabled toilets are available on Level 2 at the entrance to search & discover. This is near the lifts.

Storage

Lockers are available for hire on Level G. Daily hire costs $1.00.

Food

There are two areas where you can enjoy a snack or a meal - the Diner by the College Street entrance or the Café near the lifts on Level G. No eating is allowed in the exhibitions or other parts of the Museum.

You can also bring a packed lunch or snack break and eat it in one of the parks across the road. Tell the Admission Desk staff you will be coming back in and they will give you a re-entry ticket.

Shop

There is a Museum Shop at the entrance to the Museum on the Level G. It has a range of books, toys, games and souvenirs for the 5s and under. They also a range of reasonably priced things that children can buy with their pocket money.

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